Event Coordinator
Amsterdam, Netherlands
Onsite
Are you passionate about delivering outstanding customer service and creating exceptional client experiences?
Do you enjoy building relationships, solving problems, and helping customers achieve success?
Are you looking to develop your career in the international events industry?
EA Exhibitions is looking for an enthusiastic Event Coordinator - Customer Experience & Exhibitor Services to join our team in Amsterdam.
About EA Exhibitions
EA Exhibitions is a full-service exhibition contractor with extensive experience in designing, organising, and delivering successful international exhibitions. From concept and floorplan design to exhibitor services, logistics, and on-site coordination, we manage every aspect of the exhibition journey.
We work with international associations, PCOs, and corporate clients to create exhibitions where exhibitors and sponsors can showcase their products, connect with customers, and grow their businesses. Sustainability is at the heart of everything we do, and we are committed to delivering innovative and environmentally responsible events.
The Role
As an Event Coordinator, you will be the primary point of contact for exhibitors, ensuring they receive exceptional service and support throughout their exhibition journey. Your goal is to make the preparation process as smooth and stress-free as possible while building positive, long-lasting relationships with our clients.
Working alongside an experienced Project Manager, you will:
Support and guide international exhibitors from the moment they register until the event concludes.
Respond to exhibitor questions and provide friendly, professional advice on stand design, furniture, graphics, utilities, and other event services.
Build strong relationships with exhibitors and organisers by delivering proactive, responsive customer service.
Use our event management software to coordinate timelines, orders, and communications.
Work closely with suppliers to ensure services are delivered accurately and on time.
Coordinate exhibitor requirements before, during, and after events.
Assist with administrative tasks including, orders, logistics, and exhibitor documentation.
Help create a positive exhibition experience by identifying solutions and resolving issues quickly and professionally.
This is an ideal opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and wants to build a career where customer satisfaction is at the centre of everything they do.
Who You Are
You enjoy helping people and take pride in delivering excellent customer service. You're organised, proactive, and communicate confidently with clients from different cultures and backgrounds.
You have:
A bachelor's degree (HBO) in Events, Hospitality, Tourism, Facility Management, Business, or a related field.
Excellent written and spoken English.
Strong communication and relationship-building skills.
A customer-first mindset with a positive, solution-oriented attitude.
Excellent organisational skills and attention to detail.
The ability to manage multiple priorities while maintaining a high level of service.
Willingness to travel internationally to support events.
Experience in customer service, hospitality, events, or exhibitions is an advantage, but motivated graduates are encouraged to apply.
What We Offer
At EA Exhibitions, you'll become part of a friendly, international team that values collaboration, initiative, and personal development. Our office near Amsterdam Sloterdijk offers an informal working environment where teamwork, creativity, and having fun are just as important as delivering excellent results.
We offer:
A competitive salary.
Opportunities to develop into a Project Manager or other senior client-facing roles.
A supportive environment with ongoing learning and professional development.
An exciting international role where no two days are the same.
A workplace where your ideas, initiative, and commitment to customer service are genuinely valued.